CALIFORNIA CUSTOM CLUTCH respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at CALIFORNIA CUSTOM CLUTCH’s Web site.
Part I. Information Collection
CALIFORNIA CUSTOM CLUTCH collects information through our Web site at several points. We only collect information about primary visitors when they provide it to us.
We collect the following general data that is not personally identifiable information: IP Address, time of visit, operating system, browser type and computer identification. We collect demographic data in order to determine the origin and type of market we are reaching.
We collect this information through cookies and through feedback forms, online user profile creation and online purchases. Cookies get information about your session and about the computer you are using to browse our site. Feedback forms collect the personal information you wish to provide and your specific questions and/or comments. Online user profiles collect information about you so the shopping cart can have a way to calculate shipping based on your location and the information we gather during online purchases provide the details we need to match your address with the shipping address registered with the financial institution used for the payment method, we may also use this information to have a way to contact with issues related to your purchase.
We employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable CALIFORNIA CUSTOM CLUTCH to recognize a visitor and also allow us to keep track of visits and behaviour of our visitors (to improve service). Our cookies have an expiration date. Our cookies can collect personally identifiable information (this in case you have an online user account, if you visit as an anonymous user our cookie will not collect personal information.
Part II. Information Usage.
The general information collected by CALIFORNIA CUSTOM CLUTCH will be used for the purpose of gathering statistics. In the case of online users first with the purpose of having a way to calculate real time shipping fees and if the visitor expresses interest also to send information about specials and news. In the case of online purchases we collect all information pertaining to the transaction to make sure the information provided matches that of the financial institution used to pay for the transaction.
Registered users will receive additional announcements from us about products, services, special deals, and a newsletter if they express interest. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources [such as credit history to authorize purchases].
We do not share information with other parties.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our policy on information collection or uses can change without previous notice. All visitors that provided voluntarily or involuntarily information prior to the change of policies will be protected by the policies posted during the time of the visit.
Part III. Access to Information
CALIFORNIA CUSTOM CLUTCH does not have the means to verify accuracy of information other than verifying the shipping address matches the one on records with the financial institution used for payments of transactions. Users may access their own personal information and correct on their own inaccuracies they may find (by login in to their accounts). Users may delete their information from our database by login in to their account and deleting their profile.
If problems arise, users may contact CALIFORNIA CUSTOM CLUTCH by e-mail at: firstname.lastname@example.org or by phone at: (626) 448-7432. We are committed to resolving disputes as soon as possible.
Part V. Data Storage and Security
CALIFORNIA CUSTOM CLUTCH protects user information with the following security measures: MySQL data access security and in the case of online purchases by SSL encryption.